Shipping policy

Shipping Policy

At JDS Hospitality Equipment, we prioritize the safe and timely delivery of your orders. Our shipping policy ensures peace of mind with comprehensive insurance coverage included in our freight quotes.

Insurance Coverage

We include insurance coverage with all freight quotes, provided either by JDS Hospitality Equipment or the designated delivery company. This insurance protects your order against loss, damage, fire, theft, or non-delivery, ensuring that your purchase reaches you safely and in excellent condition.

Shipping Process

1. Order Processing: Once your order is placed, we process and prepare it for shipment within 2 business days.
2. Shipping Methods: We partner with reliable delivery companies to ensure your order is handled with care and delivered promptly.
3. Tracking Information: You will receive tracking information via email as soon as your order is shipped, allowing you to monitor its journey to your doorstep.
4. Delivery Times: Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Customer Support

For any questions or concerns regarding your shipment, please contact our customer support team at info@derbymeadows.com.au / 0488 019 097. We are here to assist you and ensure your shopping experience with us is exceptional.

Thank you for choosing JDS Hospitality Equipment.